FAQ

ARE THERE TOWELS?

Yes, and furthermore you don't have to pay extra for the towels.

WHERE CAN I PARK MY CAR?

There is an underground garage very nearby on the Plaza del Socorro. We can give you more detailled information when you check-in. You can already see the parking from the entrance of our establishment. 

DO I NEED TO RECONFIRM MY RESERVATION?

No, once you've completed your reservation there's nothing else to do.

HOW DO I CANCEL MY RESERVATION?

You can cancel your reservation from the same website that you made it on and it's very important that you do it that way.

IS IT POSSIBLE TO GET A ROOM WITH A VIEW ON THE TAJO?

After you confirm your reservation you can chose your room. It is described for every room whether there is a view or not.

CAN I USE THE KITCHEN AND THE LIVING ROOM?

Of course you can, as well as the fridge and the washing machine. If you want to use something please ask for instructions when you check-in.

CAN I USE THE KITCHEN AND THE LIVING ROOM?

Of course you can, as well as the fridge and the washing machine. If you want to use something please ask for instructions when you check-in.

HOW DO I CHECK IN?

The Casa Duende is a small family business. For now we don't have a permanent reception, but when you ring the bell next to the main entrance the receptionist will be there in a few minutes. 
Also, if you wish so, you can go to the Restaurante La Carreta in the Calle Nueva 18 and we will accompany you to do the check-in. 

For more questions send an e-mail to reservas@casaduendedeltajo.com